IT Services for Business
We provide a wide range of IT services for businesses throughout the North East from system health checks to data backup and from computer repair to virus, spyware and malware removal. We give impartial, professional advice in a friendly, understandable way.
Our aim is to deliver the best, most cost effective solution for your business needs across the North East from our central location close to Durham City.
System Health check
This consists of performance, security, data and system related checks to ensure your system is optimised, including checking for viruses and malware, removing unwanted and redundant files, optimising Windows, updating drivers and installing system updates etc. The final step involves defragmenting the hard disk drive to ensure that data is stored more efficiently and improves access time.
Virus, Spyware & Malware Removal
A Spyware or virus infection can happen to even the most careful users risking loss of data or identity theft and devastating entire systems eg Email.
Using the latest scanning and removal tools a full system scan will be carried out to detect and eliminate viruses and malicious software that may reside on your organisations computers.
If necessary, a full system format and software installation can be carried out.
Installation of Firewalls and centralised anti-virus solutions undertaken.
PC Installation & Setup
The standard service includes unpacking and installing of laptops or desktop computers, ensuring they’re safe and secure for you to use, connecting to your existing broadband connection, setting up a new or existing printers, and installing any additional software you've purchased with your new computers and where appropriate connecting to your office network or domain.
Additional services can also be provided that include data transfer from your old PC’s or laptops, connecting additional devices such as cameras and scanners and the setup of a wireless network.
Desktop & Laptop upgrade & repair
A full range of services is provided to ensure you get the best from your existing hardware including hardware diagnostics, repair and component replacement services, including power supplies, motherboards, laptop screens, hard disk drives and memory upgrades as well as software installation and upgrades.
Broadband connection and server installation
We can help you with your Broadband installation by providing a range of services to ensure you get the most from the Internet. From basic broadband installation to full networking solutions we have a range of services that includes email configuration and file server setup, configuration and migration,cable and wireless network setup, secure network configuration and adding additional devices such as iPads and printers to your network. Server upgrades and installation available including Microsoft small business server.
Data Backup & File Transfer
While computer hardware these days is very reliable, it can still fail. It is therefore essential that you have an appropriate backup solution in place. This might be something as simple as copying data from your computer to a memory stick to an automated offline backup that runs in the background.
An appropriate solution for your business needs can be developed and where necessary the appropriate hardware and software can be provided.
The storage capacity within your computer can be increased when required. Data cloning services that will allow you to move your existing operating system and data to a new larger storage medium with the minimum of fuss can be provided. Important data such as documents can be safely transferred to your new system.
Remote access
Many problems can be addressed via Remote access eliminating the need for an on-site visit. This can be configured using VPN connections or alternatively via services such as LogMeIn or JoinMe.