Client Testimonials

Nothing but praise for the quality of service...

I have engaged CompuCare for quite a few years now for a full range of tasks associated with home computing, from building a computer to my own specifications, to trouble shooting and fixing various problems which have arisen from time to time including advice on how to overcome a problem without the need for a call. I have always received a prompt service and a quick resolution. I have recommended CompuCare to friends and family and everyone has nothing but praise for the quality of service provided.

R. Chapman - Durham City

Fast & excellent service...

I have no hesitation in recommending John and compucarene.co.uk. Always ready to provide a fast and excellent service on any problems, large or small. Always explains what the problem is and how to avoid it in the future.

F. Smith - Durham

Reliable, trustworthy, and very skilful...

John was recommended to me by my local Computer Shop several years ago when my first computer developed a problem. Being a raw 'silver surfer' (a cliché but it describes me well) I needed a lot of help. He was very patient with me, solving my computer problems, yes, but sharing his expertise and making sure I understood what he was doing. I always appreciate his advice and encouragement which has helped me develop my knowledge of computing. He is totally reliable, trustworthy, and very skilful. I recommend him to all my friends.

Mrs. Franks - Durham

Thoroughly impressed...

I have appealed to John @ Compucare on a number of occasions for assistance in sorting out problems with my computer, varying from technical improvements and updates to restoring my e-mail after it had been compromised; he restored my entire in-box which AOL, Outlook Express and TalkTalk had failed to do after promising that they could. On every occasion he has responded promptly and patiently, giving me lucid explanations when it was possible for me to understand what was going on. I have been thoroughly impressed by his unfailing competence and willingness to assist. I would recommend him unreservedly to friends in comparable predicaments.

Mr. Fleming - Durham

Always goes the extra mile...

I've used Compucare many times to both repair and upgrade my families and friends computers and always found it to be a reliable and professional service. John always goes the extra mile to provide a personal service and will quickly recommend a solution to your problem and carry out any work required.

Mr. Laws - Durham

No hesitation in recommending him...

I needed an IT specialist to come into my company and deal with the many IT problems that I was having . John came out to me and was excellent . He dealt with every problem quickly and efficiently. He is always at the other end of the phone and if I have any problems I can call him and he will guide me through what to do. I have no hesitation in recommending him.

C. Jordan, Oakvale Business Services - Darlington

Maintaining my computer systems for the last 8 years...

Compucare have been maintaining my computer systems for the last 8 years. Preventative maintenance is always the best policy which is why we use John to regularly check for faults on our computer system. However when a major software or hardware problem occurs Compucare respond immediately to minimise down time and always have our computer system back up and running quickly and effectively.

M. Knowles, MK Print Solutions - Lanchester

Insisted on coming out to assess our needs at no charge...

I run a small Limited Company and was introduced to John in 2007, we were buying new IT equipment and he was recommended to install it, John insisted on coming out to assess our needs at no charge before he would commit to installing the new systems. This has set the tone of our relationship over the last 5 years, from setting up iPhones and Blackberrys to getting rid of viruses and providing instant solutions to IT problems of every type. I know John works on complex IT solutions for large companies but his response is equally professional for people who struggle to turn the computer on!

P. Winetroube (Director), Warner of Wingate Ltd - Wingate

Helpful, professional and courteous...

I have dealt with Compucare for many years now, John having built and maintained my computer during this time. John has always been most helpful, professional and courteous in my dealings with him and I have no hesitation in recommending him to anyone needing the services he provides.

Mr. Lax - W. Rainton

From being a near-beginner I have learned a great deal from him...

John has helped me for several years, always with great competence, skill, patience and humour, prepared to stay with a problem until he has solved it, including installing software - the security precautions are second to none. He has been ready to answer the phone and emails promptly and to visit [be called out/ make a home-visit] at short notice. From being a near-beginner I have learned a great deal from him. It has been a pleasure to work with him and I thoroughly recommend him.

Mr. Lane - Durham

Without John's help we would have certainly lost time, money and clients...

Compucare has service our IT requirements now for the past 5 years. We are very busy Engineering Company and we can not afford downtime whether its computer hardware or programme issues, where other companies failed, compucare have been able to resolve our problems and had us back on line without delay.

"Without John's help we would have certainly lost time, money and clients" (Gary Davison M.D.)

Dave Roberts - Cylinder Service Centre Ltd