IT Services for Home Users

We provide a wide range of IT services for home users throughout the North East from PC health checks to data backup and from desktop/laptop repair to virus, spyware and malware removal. We give impartial, professional advice in a friendly, understandable way.

Our aim is to deliver the best, most cost effective solution for home users throughout the North East from our central location close to Durham City.

PC Health Check

As time goes by, your computer's performance can start to suffer as programs and websites fill up its working areas, and every so often they need a good clear-out.

Our Health Check consists of performance, security, data and system related checks to ensure your computer is performing at its best.

We check for viruses and malware, remove unwanted and redundant files, optimise Windows, update drivers and install system updates.

The final step involves defragmenting the hard disk drive which sorts out the information and stores it more efficiently to improve access time.

Virus, Spyware & Malware Removal

A Spyware or virus infection can happen to even the most careful of computer users risking loss of data or theft of your identity Using the latest scanning and removal tools a full system scan will be carried out to detect and remove viruses and malicious software that may reside on your PC.

If necessary, a full system re-format and software installation can be carried out. We can install Anti-virus software to ensure your system is safe and secure.

PC Installation & Setup

Our standard service includes unpacking and installing your laptop or desktop computer, ensuring it's safe and secure for you to use, connecting it to your existing broadband connection, setting up a new or existing printer, and installing any additional software you've purchased with your new computer.

We can also provide services that includes data transfer from your old PC or laptop, connecting additional devices such as cameras and scanners and the setup of a wireless network.

Desktop & Laptop Upgrade & Repair

Computers crashing, blue screen horror, funny sounds, strange smells or it just won’t switch on! We will take on any problems ensuring you get the best from your PC or laptop including hardware diagnostics, repair and component replacement services such as power supplies, motherboards, laptop screens, hard disk drives and memory upgrades as well as software installation and upgrades.

Internet & E mail Installation

We can help you with your Broadband installation by providing a range of services to ensure you get the most from the Internet. From basic broadband installation to full home networking solutions we have a range of services that includes email configuration, wireless network security and setup, parental controls and adding additional devices such as iPads and printers to your network.

Data Backup & File Transfer

While computer hardware these days is very reliable, it can still fail. It is therefore essential that you have an appropriate backup solution in place. This might be something as simple as copying data from your computer to a memory stick or an automated Cloud backup.

We can provide help and assistance in choosing the right solution for you and where necessary provide the appropriate hardware and software.

As your hard disk drive fills up, you may also feel the need to increase the storage capacity within your computer. We also provide data cloning services that will allow you to move your existing operating system and data to a new larger storage medium with the minimum of fuss.

Thinking of buying a new computer? We can ensure important data such as documents and photos are safely transferred to your new computer.